Dell XPS/Dimension XPS Gen 2 - Manual (Page 31)

Solving Problems
31
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions on
page 9.
Drive Problems
Floppy drive problems
T O ACCESS W INDOWS HELP —
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and click the arrow icon.
3 Click the topic that describes your problem.
4 Follow the instructions shown on the screen.
T O LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER — See page 13.
R EPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery (see page 101). If
the battery still does not work properly, contact Dell (see page 112).
E NSURE THAT M ICROSOFT® W INDOWS® RECOGNIZES THE DRIVE — Click the Start button and click My
Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T EST THE DRIVE —
• Insert another disk to eliminate the possibility that the original floppy disk is defective.
• Insert a bootable floppy disk and reboot the computer.
E NSURE THAT THE DISK IS NOT FULL OR WRITE - PROTECTED — Ensure that the disk has available space and that it
is not write-protected (locked). See the following figure.
T2310bk2.book Page 31 Thursday, February 5, 2004 10:00 AM