Problems writing to a cd-rw drive, Dvd drive problems, Hard drive problems – Dell XPS/Dimension XPS Gen 2 User Manual
Page 33
Solving Problems
33
Problems writing to a CD-RW drive
DVD drive problems
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Hard drive problems
C
LEAN
THE
DISC
—
See the
Dell Dimension Help
file for instructions on cleaning your CDs. To access
C
LOSE
OTHER
PROGRAMS
—
The CD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW.
T
URN
OFF
S
TANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD-RW
DISC
—
For information on power
conservation modes, see the
Dell Dimension Help file or search for the keyword standby in Windows
Help. To access help files, see page 14
.
T
EST
THE
DRIVE
WITH
ANOTHER
DVD —
Insert another DVD to eliminate the possibility that the original
DVD is defective.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Click the Start button and click My Computer. If the
DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
—
See the
Dell Dimension Help
file for instructions on cleaning your DVDs. To access
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
R
UN
C
HECK
D
ISK
—
1
Click the Start button and click My Computer.
2
Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3
Click the Tools tab.
4
Under Error-checking, click Check Now.
5
Click Start.
T2310bk2.book Page 33 Thursday, February 5, 2004 10:00 AM