Resolving software and hardware incompatibilities – Dell XPS/Dimension XPS Gen 2 User Manual

Page 59

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Advanced Troubleshooting

59

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
Restore is automatically disabled. To see if System Restore is enabled:

1

Click the Start button and click Control Panel.

2

Click Performance and Maintenance.

3

Click System.

4

Click the System Restore tab.

5

Ensure that Turn off System Restore is unchecked.

Resolving Software and Hardware Incompatibilities

Windows XP IRQ conflicts occur if a device either is not detected during the operating system
setup or is detected but incorrectly configured.
To check for conflicts on a computer running Windows XP:

1

Click the Start button and click Control Panel.

2

Click Performance and Maintenance and click System.

3

Click the Hardware tab and click Device Manager.

4

In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (

!

) beside the conflicting device or a red

X

if the device has been disabled.

5

Double-click any conflict to display the Properties window.
If an IRQ conflict exists, the Device status area in the Properties window reports the cards or
devices that share the device's IRQ.

6

Resolve conflicts by reconfiguring the devices or removing the devices from the Device
Manager.

To use the Windows XP Hardware Troubleshooter:

1

Click the Start button and click Help and Support.

2

Type

hardware troubleshooter

in the Search field and click the arrow to start the search.

3

Click Hardware Troubleshooter in the Search Results list.

4

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my
computer, and click Next.

T2310bk2.book Page 59 Thursday, February 5, 2004 10:00 AM

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