Dell XPS/Dimension XPS Gen 2 User Manual

Page 53

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Advanced Troubleshooting

53

Starting the Dell Diagnostics From Your Hard Drive

1

Shut down (see page 25) and restart the computer.

2

When the DELL™ logo appears, press<F12> immediately.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from your ResourceCD (see page 53).

If you wait too long and the Microsoft

®

Windows

®

logo appears, continue to wait until you

see the Windows desktop. Then shut down your computer through the Start menu and try
again.

3

When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4

When the Dell Diagnostics Main Menu appears, select the test you want to run (see
page 54).

Starting the Dell Diagnostics From the ResourceCD

1

Insert the ResourceCD.

2

Shut down (see page 25) and restart the computer.
When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer through the Start menu and try again.

NOTE:

This feature changes the boot sequence for one time only. On the next start-up, the computer

boots according to the devices specified in system setup.

3

When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4

Select the IDE CD-ROM Device option from the CD boot menu.

5

Select the Boot from CD-ROM option from the menu that appears.

6

Type

1

to start the ResourceCD menu.

7

Type

2

to start the Dell Diagnostics.

8

Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.

9

When the Dell Diagnostics Main Menu appears, select the test you want to run (see
page 54).

T2310bk2.book Page 53 Thursday, February 5, 2004 10:00 AM

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