Dell XPS/Dimension XPS Gen 2 - Manual (Page 43)

Solving Problems
43
Printer Problems
NOTE:
Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call
the printer’s manufacturer. See the printer documentation for the correct phone number.
I F THE POWER LIGHT IS STEADY AMBER — The computer is receiving electrical power, but an internal power
problem might exist.
• Ensure that the processor power cable is securely connected to the system board (see page 73).
• Remove and then reinstall the memory modules (see page 73).
• Remove and then reinstall any cards (see page 77).
• If the problem persists, contact Dell (see page 112).
I F THE POWER LIGHT IS BLINKING AMBER — A device might be malfunctioning or incorrectly installed.
• Ensure that the main power cable is securely connected to the system board (see page 73).
• Remove and then reinstall the video card, if applicable (see page 77).
• If the problem persists, contact Dell (see page 112).
E LIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the computer can
cause interference. Other causes of interference are:
• Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting
information.
E NSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power button information.
V ERIFY THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
T2310bk2.book Page 43 Thursday, February 5, 2004 10:00 AM