Dell XPS/Dimension XPS Gen 2 - Manual (Page 35)

Solving Problems
35
Error Messages
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
T URN OFF CALL WAITING ( CATCH - PHONE ) — See your telephone directory for instructions on deactivating this
feature. Then adjust the dial-up networking connection properties.
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware, and then click Phone and Modem Options.
3 Click your connection type to highlight it.
4 Click the Dialing Rules tab and click Edit.
5 Click the To Disable Call Waiting box to place a checkmark in it.
6 Select the disable code from the drop-down menu (for example, *70).
7 Click Apply and click OK.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — With the Outlook Express e-mail program open, click
File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the
Internet.
E NSURE THAT YOU HAVE SUBSCRIBED TO AN I NTERNET SERVICE PROVIDER — Contact an Internet service provider
to subscribe.
C ONTACT YOUR I NTERNET SERVICE PROVIDER — Contact your Internet service provider for assistance.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? “ < > | — Do not use these characters
in filenames.
A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file.
To remove and then reinstall the program:
1 Click the Start button and click Control Panel.
2 Click Add or Remove Programs.
3 Select the program you want to remove.
4 Click the Change or Remove Program icon.
5 See the program documentation for installation instructions.
I NSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable floppy disk or CD.
Insert a bootable floppy disk or CD.
T2310bk2.book Page 35 Thursday, February 5, 2004 10:00 AM