Dell XPS/Dimension XPS Gen 2 - Manual (Page 45)

Solving Problems
45
Sound and Speaker Problems
NOTE:
For optimum performance, install a PCI sound card only in PCI slot 3 or 4.
No sound from speakers
NOTE:
The volume control in some MP3 players overrides the Windows
®
volume setting. If you have
been listening to MP3 songs, ensure that you did not turn the player volume down or off.
C HECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup
diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are
connected to the card.
E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the
speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner
of your screen. Ensure that the volume is turned up and that the sound is not muted.
D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically
disabled when headphones are connected to the computer’s front-panel headphone connector.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
E NABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog mode. To enable
digital mode:
1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2 Click Sounds and Audio Devices.
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Check the Enable digital CD audio for this CD-ROM device box.
E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for
interference.
R UN THE SPEAKER DIAGNOSTICS — Some speaker systems have self- diagnostics. See the speaker
documentation for diagnostics instructions.
T2310bk2.book Page 45 Thursday, February 5, 2004 10:00 AM