Dell XPS/Dimension XPS Gen 2 - Manual (Page 40)

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Solving Problems
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Mouse Problems
C HECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 25), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T EST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the keyboard.
If the new keyboard works, the original keyboard is faulty.
C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 59.
R ESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u , press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, press the power button to restart the computer.
I F YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER , RECONNECT THE MOUSE CABLE —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u , press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your
computer.
4 Start the computer.
I F YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER , REMOVE THE POWER CABLE , AND THEN RECONNECT THE
MOUSE CABLE — If the mouse is connected after the power is turned on, the mouse appears to be
nonfunctional. To make the mouse function properly:
1 While your computer is on, remove the power cable from the back of the computer.
2 Connect the mouse to the computer.
3 Reconnect the power cable.
4 Turn on your computer.
Pressing the power button does not clear the computer’s settings and does not restore mouse functionality.
T2310bk2.book Page 40 Thursday, February 5, 2004 10:00 AM