Dell XPS/Dimension XPS Gen 2 - Manual (Page 32)

32
Solving Problems
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NOTICE:
Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads,
which can render the drive inoperable
.
CD drive problems
NOTE:
High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD.
C LEAN THE DRIVE — Use a commercially available cleaning kit.
A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
T EST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate the possibility that the original CD is
defective.
C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 45.
E NSURE THAT W INDOWS RECOGNIZES THE DRIVE — Click the Start button and click My Computer. If the CD
drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
not write-
protected
back of floppy disk
write-protected
T2310bk2.book Page 32 Thursday, February 5, 2004 10:00 AM