Dell PowerVault 211S (SCSI) - Manual (Page 138)

D-6 Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide
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Dell Computer Corporation (“Dell”) warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user
from a Dell company or an authorized Dell distributor in Latin America or the Carib-
bean, will be free from defects in materials, workmanship, and design affecting
normal use, for a period of one year from the original purchase date. Products for
which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s
expense. Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing repairs and building
replacement products.
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This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third par-
ties or the end user; accidental or willful damage; or normal wear and tear.
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Claims must be made in Latin America or the Caribbean by contacting the Dell point
of sale within the guarantee period. The end user must always supply proof of pur-
chase, indicating name and address of the seller, date of purchase, model and serial
number, name and address of the customer, and details of symptoms and configura-
tion at the time of malfunction, including peripherals and software used. Otherwise,
Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will
make arrangements and pay for ground freight and insurance to and from Dell’s
repair/replacement center. The end user must ensure that the defective product is
available for collection properly packed in original or equally protective packaging
together with the details listed above and the return number provided to the end user
by Dell.
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Dell makes no other warranty, guarantee or like statement other than as explicitly
stated above, and this Guarantee is given in place of all other guarantees whatsoever,
to the fullest extent permitted by law. In the absence of applicable legislation, this
Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its
affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or con-
tracts, or any other indirect or consequential loss arising from negligence, breach of
contract, or howsoever.