Troubleshooting external connections, Troubleshooting the video subsystem – Dell POWEREDGE 1955 User Manual

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Troubleshooting Your System

Troubleshooting External Connections

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and
other peripherals (such as a printer, keyboard, mouse, or other external device). Ensure that all external
cables are securely attached to the external connectors on your system. See Figure 1-3 for the front-panel
connectors on your system and Figure 1-5 for the back-panel connectors.

Troubleshooting the Video Subsystem

Problem

Monitor or monitor cable

Keyboard/video/mouse (KVM) custom cable

KVM module

Server module

Action

1 Ensure that the server module(s) is turned on.
2 Check the monitor connection to the custom cable.

Try swapping monitor cables if another monitor cable is available.

3 Check the custom cable connection to either the front-panel custom-cable connector on the server

module or the back-panel KVM module.

4 If the monitor does not function from the back-panel KVM module, ensure that the KVM selection

indicator on the front panel of the server module is green. If not, press the KVM selection button. See
Figure 1-3.

NOTE:

See "KVM Modules" on page 22 for instructions on how to select a server module from the keyboard

connected to the KVM module.

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