Dvd drive problems – Dell Inspiron XPS Gen 2 User Manual
Page 62
62
Solving Problems
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.dell.com | support.dell.com
DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Problems writing to a DVD+RW drive
If you cannot eject the DVD or DVD+RW drive tray
E
NSURE
THAT
THE
C D
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
See "Resolving Software and Hardware
Incompatibilities" on page 81.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "When to Use the Dell Diagnostics" on page 59.
C
LOSE
OTHER
PROGRAMS
—
The DVD+RW drive must receive a steady stream of data when writing.
If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
D V D + R W
DISC
—
See the
Dell
Inspiron Help file or search for the keyword standby in the Windows Help and Support Center for
information on power management modes. To access help, see page 9.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your DVD creation software.
V
ERIFY
THE
CORRECT
MEDIA
IS
IN
USE
—
DVD+RW drives may use any CD media such as CD-R or
CD-RW, but when using your DVD+RW to write to DVD media, be sure to use DVD+R or
DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete
write or verify operations.
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
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