Dell Inspiron XPS Gen 2 - Manual (Page 75)

Solving Problems
75
No sound from headphones
Touch Pad or Mouse Problems
Video and Display Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
R EINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers" on page 78.
R UN THE D ELL D IAGNOSTICS — See "When to Use the Dell Diagnostics" on page 59.
C HECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted
into the headphone connector. For more information, see "Audio Connectors" on page 20.
A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
C HECK THE TOUCH PAD SETTINGS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
C HECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for
damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD —
1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R EINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers" on page 78.
G8011bk2.book Page 75 Thursday, March 31, 2005 1:50 PM