Streaks appear on the output – Dell 2150cn/cdn Color Laser Printer User Manual

Page 444

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442

Troubleshooting Guide

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Streaks appear on the output

8 Ensure that the dispense motor for each toner

cartridge functions properly.

a

Launch the Tool Box, and click Machine
Check
on the Diagnosis tab.

b

Select Dispense Motor Check (Yellow),
Dispense Motor Check (Magenta)
,
Dispense Motor Check (Cyan), or Dispense
Motor Check (Black)
from the drop-down
list box, and click the Start button.

c

Click the Play of Sound button to check the
motor sound.

d

Repeat steps b and c to perform Dispense
Motor Check for the rest of the toner
cartridges.

NOTE:

You can perform Dispense

Motor Check for CMYK in any order
you desire.

Does the dispense motor function properly?

Go to action 9. Contact Dell.

9 Replace the PHD unit if you have a spare unit.

a

Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" a
nd
"Installing a PHD Unit."

b

After you replace the PHD unit, click Chart
Print
on the Diagnosis tab.

c

Click the 4 Colors Configuration Chart
button.

The 4 Colors Configuration Chart is printed.

Does this solve your problem?

The task is
complete.

Contact Dell.

Action

Yes

No

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