Wrinkled/stained paper – Dell 2150cn/cdn Color Laser Printer User Manual

Page 455

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Troubleshooting Guide

453

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Wrinkled/Stained paper

Action

Yes

No

1 Locate the cause of the problem using the Pitch

Configuration Chart.

a

Launch the Tool Box, and click Chart Print
on the Diagnosis tab.

b

Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Does the output match with the pattern for auger
mark?

Go to action 2. Contact Dell.

2 Execute the Clean Developer.

a

Launch the Tool Box, and click Clean
Developer
on the Diagnosis tab.

b

Click the Start button.

c

After you execute the Clean Developer, click
Chart Print on the Diagnosis tab.

d

Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is
complete.

Go to action 3.

3 Replace the PHD unit if you have a spare unit.

See "Replacing the Print Head Device (PHD)
Unit" and
"Installing a PHD Unit."

Does this solve your problem?

The task is
complete.

Contact Dell.

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