Auger mark – Dell 2150cn/cdn Color Laser Printer User Manual

Page 454

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452

Troubleshooting Guide

FILE LOCATION: C:\Users\fxstdpc-

admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY

Auger mark

Action

Yes

No

1 Locate the cause of the problem using the Pitch

Configuration Chart.

a

Launch the Tool Box, and click Chart Print
on the Diagnosis tab.

b

Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Is the cause of the problem located?

Proceed to the
action
corresponding
to the location
of the problem:

• PHD unit - 2

• Fuser -

Contact Dell
and replace
the fuser.

• Main unit of

the printer -
Contact Dell

Contact Dell.

2 Replace the PHD unit if you have a spare unit.

a

Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" a
nd
"Installing a PHD Unit."

b

After you replace the PHD unit, click Chart
Print
on the Diagnosis tab.

c

Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Does this solve your problem?

The task is
complete.

Contact Dell.

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