Printing problems – Dell B2375dnf Mono Multifunction Printer User Manual

Page 328

Advertising
background image

Printing Problems

Condition

Possible cause

Suggested solutions

The printer does
not print.

The printer is not
receiving power.

Check the power cord connections. Check the
power switch and the power source.

The printer is not

Select Dell B2375dfw Mono MFP or Dell

selected as the

B2375dnf Mono MFP as your default printer in

default printer.

your Windows.

Click the Start button Settings

Printers.

Right-click the Dell B2375dfw Mono MFP or
Dell B2375dnf Mono MFP printer icon and
select Set as Default Printer.

Check the printer

• The front or rear door is not closed.

for the following:

• Paper is jammed.

• No paper is loaded.

• The toner cartridge is not installed.

If a printer system error occurs, contact your
service representative.

The connection
cable between the
computer and the
printer is not
connected
properly.

Disconnect the printer cable and reconnect it.

The connection

If possible, attach the cable to another

cable between the computer that is working properly and print a
computer and the job. You can also try using a different printer
printer is defective. cable.

The printer may be
configured
incorrectly.

Check the printer properties to ensure that all
of the print settings are correct.

The printer driver
may be incorrectly
installed.

Remove the printer driver and then reinstall it;
see "Uninstalling Software" and "Using Wireless
Setup Utility" respectively
.

The printer is
malfunctioning.

Check the display message on the operator
panel to see if the printer is indicating a system
error.

- 327

­

Advertising