Decoding error numbers – Cisco 3.3 User Manual

Page 743

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D-27

User Guide for Cisco Secure ACS for Windows Server

78-16592-01

Appendix D CSUtil Database Utility

Decoding Error Numbers

CSUtil.exe exports Windows Registry information for Cisco Secure ACS to a file
named

setup.txt

.

Decoding Error Numbers

You can use the -e option to decode error numbers found in Cisco Secure ACS
service logs. These are error codes internal to Cisco Secure ACS. For example,
the CSRadius log could contain a message similar to the following:

CSRadius/Logs/RDS.log:RDS 05/22/2001 10:09:02 E 2152 4756 Error -1087 authenticating geddy

- no NAS response sent

In this example, the error code number that you could use CSUtil.exe to decode
is “-1087”:

C:\Program Files\CiscoSecure ACS v

x

.

x

\Utils: CSUtil.exe -e -1087

CSUtil v3.0(1.14), Copyright 1997-2001, Cisco Systems Inc

Code -1087 : External database reported error during authentication

Note

The -e option applies to Cisco Secure ACS internal error codes only, not to
Windows error codes sometimes captured in Cisco Secure ACS logs, such as
when Windows authentication fails.

For more information about Cisco Secure ACS service logs, see

Service Logs,

page 11-31

.

To decode an error number from a Cisco Secure ACS service log, follow these
steps:

Step 1

On the computer running Cisco Secure ACS, open an MS DOS command prompt
and change directories to the directory containing CSUtil.exe. For more
information about the location of CSUtil.exe, see

Location of CSUtil.exe and

Related Files, page D-2

.

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