Chp.7: troubleshooting, Chapter 7, Troubleshooting – Canon BJ-200e User Manual

Page 60: Chapter 7 troubleshooting

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CHAPTER 7

TROUBLESHOOTING

This chapter contains information to help you solve printer problems. A
problem may have one or a combination of causes, including a
malfunction in your computer, software, the printer cable, or the printer.
Many printing problems are related to how your software interacts with
the printer.

If your printer is not operating properly, try the suggestions in this
chapter. The following list shows the problems covered here.

Operational Problems

The Printer Does Not Turn On
Indicators Light, Printer Does Not Print
Print Head Moves, Ink Does Not Appear
ON LINE, HS, and HQ Indicators Are Blinking
ERROR Light Is On

Paper Loading Problems

Paper Does Not Load Into Printer
Multiple Sheets Load Into Printer
Paper Is Loaded Skewed (Printing Is Skewed)
Envelopes Do Not Load
Paper Does Not Eject After Printing
Paper Jams Occur

Print Quality Problems

Print Density is Low
Print Is Not Clear
Characters Are Blurred or Smudged
Irregular Print Quality
Print Head Needs Cleaning
Ink Cartridges Continually Run Out of Ink

Printing Problems

Printout Is Wrong
Characters on Screen Do Not Match Printed Characters
Printing Beyond Edge of Page
Printout Does Not Match Paper Size
Printing Incorrect Number of Lines on Page
Printer Is Not Using Font You Selected With DIP
Switches
Computer Indicates a Device Time-out
Landscape Printing
Using Legal-size Paper

Windows Problems

Printer Prints Garbage or Does Not Print

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