Canon C3500 - Manual (Page 278)

10-18 Troubleshooting Chapter 10
Problem Cause Solution
Paper is loaded skewed Paper may not be stacked Make sure the stack of paper
(printing is skewed) correctly in the sheet feeder. is straight in the sheet feeder.
Make sure the right side of the
stack of paper is aligned against
the right side of the sheet
feeder and the paper guide is
aligned against the left side.
Make sure the paper exit path
is clear.
Multiple sheets load Paper may not be stacked Make sure paper is installed
into unit at the same correctly. correctly in the sheet feeder.
time
Sheets of paper may be Be sure to fan the stack of
sticking together. paper before placing it in the
sheet feeder.
Too much paper may be Make sure the paper rest is
stacked in the sheet feeder. extended and the paper is
stacked correctly in the sheet
feeder.
Make sure the stack of paper
does not exceed the limit mark.
If necessary, remove a few
sheets from the sheet feeder.
Do not stack more than
approximately 100 sheets of
plain paper in the sheet feeder.
Do not force the stack into the
sheet feeder.
Different types of paper may Load just one type of paper.
be stacked in the sheet feeder.
Make sure you are loading
paper that matches the
specifications of this unit.
See Appendix A, Specifications,
for details.
Transparencies or back The film may not be loaded Make sure you load no more
print film do not feed correctly. than 50 sheets of transparencies
correctly or 10 sheets of back print film
in the sheet feeder.