V.I.O. Stream - Manual (Page 75)

STREAM User Manual
75
RNDIS driver not found
If an RNDIS driver is not found, you can usually find an RNDIS driver in one of the following places:

CD’s for your Operating System

Support web site for your operating system
Streaming issues
If you are having trouble viewing your stream on a viewer on your PC, Mac, or embedded system, try one of these
things:

Try to use a lower streaming data rate through evaluation of the many sensor/recording/streaming data
rate combinations.

Try to increase the size of your cache if your viewer has this capability.

Some viewers are better than others – try an alternate viewer.
 Make sure that the sensor and streaming have been started and are both running.
Recording issues
If you are having a problem where your recording is stopping prior to your expected recording stop, please ensure
that you are using a high end Micro SDHC card. SD card capabilities vary drastically between card vendors.
Minimum card capabilities declared are often misleading, as they are measured/guaranteed only as clean card
serial sector writes. Most file systems do not operate this way. Our recommendation is a minimum of a class 6
Micro SD card. If you are having issues, try a Class 10 card to determine if it your card’s capability limitations.
Streaming delays
The streaming delay will vary from viewer to viewer, depending on the settings the viewer uses as a default for
caching, etc. The free video players are continuously being updated. Multiple options exist, each with pros and
cons. The camera stream delay is currently less than 2 seconds. Additional delay may be introduced by the viewer.
As of this release, KM player performed well both with 1080p high data rate streams and had the least delays
introduced with longer stream times.
Access point connection issues
Ensure that there are no Ethernet/Wi-Fi conflicts on your PC or Mac –
Check to make sure that if you are connecting to the camera as an access point, the Ethernet is not also connected
to your computer. While this may work, it can sometimes cause confusion in the operating system causing loss of
connection with the camera.
Wi-Fi Client Mode connection issues
Ensure that your SSID, password, and encryption type are correct. If any of this information is not correct, a
connection will not be completed.
Power Loss
When power is abruptly lost (through yanking the battery / power during record), the file in progress will likely be
recoverable at next power up, but may not be in all cases. In most cases, the power loss recovery code should
recover most of the recording in progress. The last 1.5 minutes may be lost. Power loss recovery happens on the
next power up. If a file is recoverable, it will be recovered at this time.