GTCO DrawingBoard VI - Users Guide - Manual (Page 33)

DrawingBoard VI 33
3. If you still experience an issue, call GTCO CalComp by Turning Technologies
Technical Support at 1-866-746-3015 (in the U.S. or Canada) or email us at
[email protected] . Outside the U.S. or Canada, contact your local
GTCO CalComp by Turning Technologies office or dealer. Please have the following
information available when you call:
 Description of the problem
 Name and version of software package
 Type of computer being used
 DrawingBoard VI model and serial number (see bottom of digitizer)
 Type of transducer
4. Be at your computer when you call.
Reducing Monitor Interference
If you are experiencing monitor interference with your tablet, you can reduce the
interference by changing the frequency your transducer uses. Transducers with the
following FCC ID numbers support two frequencies: ECPPPP, ECPPP2, ECPPLTP,
ECPPCURSOR4, ECPPCURSOR16 and ESPPCURSORII. Transducers with FCC ID numbers
other than those listed must have frequencies changed by GTCO CalComp by Turning
Technologies.
Changing the Frequency of the Cordless Cursor
1. Place the cursor on the tablet surface.
2. Press Buttons 1 and 2 simultaneously and hold for approximately three seconds.
3. The cursor turns itself off. You will know the cursor is off when the Indicator light on
the tablet begins blinking.
4. The cursor turns on again at the new frequency. You will know the cursor is on
when the Indicator light glows steadily.
To return to the default frequency, repeat the above process. When you replace the cursor
batteries, the cursor is automatically reset to the default frequency.
Changing the Frequency of the Cordless Pen
Press both side buttons and the tip simultaneously and hold for approximately three
seconds.
To return to the default frequency, repeat the above process. When you replace the pen
batteries, the pen resets to the default frequency.