VACUUBRAND VACUU·CONTROL - Manual (Page 76)

Appendix
76 BA-N°: 999279/17.10.2014
Meet the terms of
service
Service range
9.2 Service
Take advantage of the comprehensive service range of
VACUUBRAND GMBH + CO KG.
Service in detail
ƒ
product guidance and practical solutions,
ƒ
fast delivery of spare parts and accessories,
ƒ
professional maintenance,
ƒ
immediate repairs processing,
ƒ
service on the spot 1 ,
ƒ
calibration (DAkkS accredited),
ƒ
return, disposal.
> For further information visit our website
www.vacuubrand.com .
9.2.1 Terms of service
Service, including notification of claim, repair order, calibration,
or return, always requires the same steps to be taken for smooth
handling.
>
Reduce downtime, speed up the handling. Keep the
required data and documents ready when contacting the
service department.
Advantage: Your order can be quickly and easily processed.
A short description or photos may help for error location.
Returns Process
1. Contact your local dealer or our service department 2 .
2. Request a RMA number for your order.
3. Return your product including:
ƒ
RMA number,
ƒ
repair order,
ƒ
short error description.
1 -> Some services are not available in all areas.
2 -> Tel: +49 9342 808-5660, Fax: +49 9342 808-5555,
[email protected]