2 service requests, 3 return, Appendix – VACUUBRAND VACUU·CONTROL User Manual
Page 77
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Appendix
77
BA-N°: 999279/17.10.2014
Service request
and service order
Send in your
product
(return)
9.2.2 Service requests
Contact
1. Contact your local dealer or our service department.
2. Inform us which service features you require.
3. Send us your service request providing the following informa-
tion:
serial number and type from rating plate,
a short description of your request, e. g., error description for
repair order, exchange etc..
5
Our service will provide you with a RMA number.
5
Clearance for return.
9.2.3 Return
Sending in
1. Pack your product securely for transportation.
Mark the RMA number on the outside of the packaging.
2. Send in your product.
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