2 service requests, 3 return, Appendix – VACUUBRAND VACUU·CONTROL User Manual

Page 77

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Appendix

77

BA-N°: 999279/17.10.2014

Service request

and service order

Send in your

product

(return)

9.2.2 Service requests

Contact

1. Contact your local dealer or our service department.

2. Inform us which service features you require.

3. Send us your service request providing the following informa-

tion:

ƒ

serial number and type from rating plate,

ƒ

a short description of your request, e. g., error description for

repair order, exchange etc..

5

Our service will provide you with a RMA number.

5

Clearance for return.

9.2.3 Return

Sending in

1. Pack your product securely for transportation.

Mark the RMA number on the outside of the packaging.

2. Send in your product.

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