DR Power 13 HP Towable - Manual (Page 55)

COUNTRY HOME PRODUCTS, Inc.
M E I G S R O A D , P . O . B O X 2 5 , V E R G E N N E S , V E R M O N T 0 5 4 9 1
1-800-DR-OWNER (376-9637) • www.dr-owner.com ©2002 CHP, Inc. 151751
Warranty
2-Year Limited Warranty
Terms and Conditions
The DR
®
13 HP CHIPPER is warranted for two (2) years against defects in materials or workmanship when put to
ordinary and normal consumer use; ninety (90) days for any other use. The engine manufacturer warrants the engine
separately.
For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential
use and does not include misuse, accidents or damage due to inadequate maintenance.
Country Home Products, Inc. (home of DR
®
Power Equipment) certifies that the DR
®
13 HP CHIPPER is fit for ordinary
purposes for which a product of this type is used. Country Home Products, Inc. however, limits the implied warranties of
merchantability and fitness in duration to a period of two (2) years in consumer use, ninety (90) days for any other use.
The 2-Year Limited Warranty on the DR
®
13 HP CHIPPER starts on the date the machine ships from our factory. The 2-
Year Limited Warranty is applicable only to the original owner.
The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's owner
manuals. The warranty holder is responsible for replacement of normally wearing parts such as the drive belt, knife, wear plate,
bearings, flex guards, and battery. This warranty does not cover attachments and accessories to the machine.
During the warranty period, the warranty holder is responsible for the machine transportation charges, if required. During the
warranty period, warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited shipping of
warranty parts is the responsibility of the warranty holder.
SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
Country Home Products, Inc. shall not be liable under any circumstances for any incidental or consequential damages or
expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to
perform tasks normally performed by the DR
®
CHIPPER.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Customer Service Hotline
Country Home Products, Inc.’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-week
Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE Hotline at
1-800-DR-OWNER (376-9637). The sole job of our well-trained and friendly folks is to ensure that you get any help you
need in a timely fashion. They are there to answer all your questions including: (1) inquiries on any of the above
warranties, (2) inquiries about replacement parts, or (3) your questions regarding service, maintenance and operation.
Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate
warranties on all engines. However, to obtain service, repair or replacement of any engine within the period covered by
the manufacturer’s limited warranty, follow the instructions and warranty information specifically pertaining to those
items provided by their separate manufacturers.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
DR
®
13 HP CHIPPER