Dish Network 112182 - Manual (Page 123)

Page 117
Use the Troubleshooting Tables
R EMOTE C ONTROL
What’s
Happening
What’s Wrong What You Can Do
While you do a
remote procedure,
the remote control
“times out.” • If you don’t press any button
for 20 seconds, the remote “times
out.”
• If you hold a button longer than two
minutes, the remote control stops
transmitting.
• Start over again.
• Designed to save battery life.
You can’t find the
remote control. • N/A • Use the receiver’s front panel buttons to control the receiver
until you find the remote.
• If the remote control is lost for good or too damaged to use,
call the Customer Service Center to order a replacement.
When you press
the remote control
POWER button to
turn the receiver
on, the receiver’s
front panel
POWER light
doesn’t turn on. • Maybe the remote control batteries
are weak or dead.
• Maybe you didn’t plug the receiver
power cord into a power outlet, or
maybe there’s a problem with the
power.
• Maybe the remote isn’t in SAT mode.
• Maybe the remote and the receiver
have different addresses.
• Try other remote control buttons to see if the receiver responds.
Replace the remote batteries with fresh ones.
• Make sure the receiver power cord is okay, and put the plug
into the outlet the right way.
• Make sure you set the remote to SAT mode to control the receiver.
• Make sure the remote and the receiver have the same address. See
Change the Address on page 21.
When you press a
button on the
remote control, the
device doesn’t do
what you expect. • Maybe you’re trying to control a
device and you’re not pointing the
remote control right at it.
• Maybe the remote control is missing
batteries, maybe you put the batteries
in the remote the wrong way, or
maybe the batteries are weak or dead.
• Maybe you didn’t set the remote
to the mode for the device you want
to control.
• Maybe you didn’t set up the remote
to control the device.
• Maybe UHF signals from a neighbor’s
remote are blocking signals from your
remote.
• Remember, the remote control uses IR signals to control all devices
except for the receiver. IR signals travel only 40 feet or less, and can’t
go through walls or other solid objects. You must point the remote
control right at the device, with no objects to block the signal path.
• If the batteries are missing or dead, put fresh AAA-size batteries in.
If the remote has fresh batteries, check whether you put them in the right
way. If you didn’t, take them out and put them in the right way.
• Make sure you set the remote to the mode for the device you want
to control, by pressing the correct mode button.
• Make sure you set up the remote to control all the devices you want
to use.
• Put a UHF attenuator on the receiver’s UHF REMOTE ANTENNA
input. This will help keep stray signals from blocking your remote’s
signals, but also cut down how far away you can use the remote.
• Change the remote control and receiver address. See Change the
Address on page 21.
When you press
the remote control
MUTE or
VOLUME button,
nothing happens. • Maybe you did not set up the remote
to control a TV.
• Maybe you’re trying to control TV
volume but you set up the remote
to control a tuner or amplifier in AUX
mode.
• Maybe you’re trying to control tuner
or amplifier volume but you set up the
remote to control a TV in AUX mode.
Set up the remote to control either TV volume or tuner/amplifier volume,
whichever you want.