Turning on merchandise at the pump, Defining items and department numbers, Load product – Gasboy CFN III Config Mnl V3.4 User Manual
Page 69: Reversing a sale
MDE-4316C CFN Series CFN III Configuration Manual for Windows NT® · April 2007
Page 63
Selling Merchandise at the Island - Insight Setup
8 – Selling Merchandise at the Island - Insight Setup
Selling merchandise works for island card initiated transactions only, not post-pay or full serve
transactions (only CREDIT HERE and DEBIT HERE) and when the authorized amount is in
dollars (i.e., the amount of merchandise is subtracted from the authorized amount and it cannot
subtract dollars from gallons).
Turning on Merchandise at the Pump
To turn on merchandise at the pump, you must add a 'want merch?' step after the “select
pump” step in the reader program (see
). A 'want merch?' step in the reader
program is a 'want car wash' type step with “~M” somewhere in the text (see
). The loaded prompt is displayed and the attendant answers YES or NO to a 'Want
merchandise?' question. If the answer is YES, then it allows a merchandise total to be entered.
What follows the YES answer depends on what ITEMs are defined in a file titled
“p:xbin/insight.a01”. This must be defined before the merchandise step will function properly.
See the Insight Interface manual for information about setting up the insight.a01 file.
Defining ITEMs and Department Numbers
When ITEMs are defined in 'insight.a01', they also include a department number. In order to
accept merchandise, at least one ITEM (and department) must be defined. All items should
have the same department. See the Insight Interface manual for more detailed instructions.
Load Product
The site charges the merchandise amount to the sale as one item using a department specified
in the 'insight.a01' file. The name of the department (as loaded in LOAD PRODUCT) is shown
on the receipt. A suggested name for this department is “Island Mdse”.
Reversing a Sale
Once the final amount is entered and accepted by the site, the merchandise will be charged to
the card whether any fuel is pumped or not. The only way to remove it is to finish the sale,
then go to the Profit Point (or Check Point), reverse the sale, void the item, then pay the sale.
In order to guarantee that the sale appears on the Profit Point so it can be reversed, the “want
merch” step must be after the “select pump” step in the Reader configuration, see
. If it is placed before the select pump step it will be ignored.