Panasonic Toughpad FZ-A2 - Manual (Page 25)

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Appendix
LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free
of charge in a Global Panasonic designated service location for the period specified below from the date of
original purchase in the event of a defect in materials or workmanship. These warranties are extended solely
to the original purchaser. A purchase receipt or other proof of date of original purchase will be required
before warranty performance is rendered.
• Laptop PC (CF-##) – 3 Years
• Tablet PC (FZ-##) – 3 Years
• Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
• PDRC - LCD & Keyboard Assembly – 3 Years
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase,
except as excluded in Section 3. Batteries purchased separately are covered under the warranty for one (1)
year from the date of purchase. A replacement battery furnished under the product warranty is covered for
the remaining period of the one year warranty on the original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional
coverage for any failure that occurs due to accidental damage. All other terms and conditions of the
standard warranty apply and this additional coverage will exist for the duration of the standard warranty
period of the unit. If an extended Protection Plus warranty program is purchased, coverage is extended to
the end of the last year of extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper
maintenance, modification or service by anyone other than the Panasonic National Service Center or a
Panasonic Authorized Service Provider, or damage that is attributable to acts of God. Cosmetic damage
that does not affect functionality is not covered. Cosmetic damage on units with hardware failures will be
repaired in accordance with the warranty terms. This warranty is extended solely to the original purchaser
on the unit serial number for which it was purchased. Complete unit replacement fulfills the full obligation
and is at the discretion of Panasonic and is limited to once during the coverage term. Maximum benefit is
limited to one replacement per coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.