Panasonic Toughpad FZ-A2 - Manual (Page 29)

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Appendix
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer prod-
uct (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from
defects in materials and workmanship under normal use, subject to the terms set forth below, during the
period of warranty coverage specified.
Scope of Coverage Period of Coverage Type of Failure Coverage
• Laptop Computers (except Battery) and
AC Adaptor
• Factory/PCI installed options including
Wireless WAN, GPS, Bluetooth, Finger
print reader, Backlit keyboard, Memory
Card and Media Bay Drives (Floppy, CD/
DVD)
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator
Three (3) Years from Date of
Original End User Customer
Purchase
Defective Materials or Work-
manship
• Hand-held Computers
• Battery
• Battery charger
• Auto Adaptor
• External USB Drives
One (1) Year from Date of
Original End User Customer
Purchase
Defective Materials or Work-
manship
• Digitizer pen or stylus Ninety (90) Days from Date of
Original End User Customer
Purchase
Defective Materials or Work-
manship
• All consumable items including protec-
tion film, cleaning cloth, carry case,
tether and harness
No Coverage
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty
period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M.,
Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase
receipt or other proof of date of original purchase is required before warranty service is performed. Defective
parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on
an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the
balance of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does
it cover damage to, failure of, or defects in a product or accessory through mishandling, improper installa-
tion, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product,
alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS *2 .
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and
Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or
mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory
Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of
date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you
chose your own transportation carrier.