Grass Valley UIM v.2.1.1 - Manual (Page 108)

108 UIM Instruction Manual February 5, 2008
Chapter 5 UIM-SAN-FCIP Installation: Grass Valley Open SAN System
Perform Quick-Check procedures
Use the quick-check procedures in the following table to help determine why the
UIM-SAN-FCIP does not have access to the V: drive.
Test the UIM-SAN-FCIP functionality
To test the setup, you can stream media to/from the Open SAN system using FTP or
a transfer application. You can use Profile XP Media Manager to transfer files
between Profile storage, i.e. standalone or another Open SAN shared storage system.
Refer to the Profile XP Users Manual for instructions on using Media Manager.
To transfer the test file to shared storage:
1. To perform and ftp test, refer to “Step 7: FTP a file using the Fibre Channel
interface connected to the FC IP network” on page 123 .
2. If the transfer request fails, use “Check network connections and hosts file name
resolution” on page 107 to test for basic Ethernet connectivity and name resolution
on the UIM-SAN-FCIP. This is a common setup problem and can prevent media
transfers.
Create UIM-SAN-FCIP system disk image
After verifying proper installation, you should create a backup image of the
UIM-SAN-FCIP system disk. You can use this disk image to restore the complete
software on the system disk, including all the current system settings. This simplifies
the process of troubleshooting and correcting software faults. To proceed, refer to
“Creating a system disk image” on page 126 .
Quick-check steps Possible problems Corrective action
A. On the UIM-SAN-FCIP
system, open Windows Explorer
and check that drive “V” is listed
as a mapped network drive. There is a long delay
before drives are
displayed, then drive “V”
is not displayed in the
drive list. Make sure the client file system
client software is configured
properly. Refer to
“Configure CVFS
Client software on the
UIM-SAN-FCIP” on page 103
to
check your configuration.
B. On the Open SAN FSM, view
the file system client license info
by opening the file
C:\MediaAreaNetwork\config\lic
ense.dat. CVFS client licenses for
one or more
UIM-SAN-FCIPs is not
installed. Install the missing client license(s)
on the FSM. Refer to
“License the
UIM-SAN-FCIP CVFS Client
Software” on page 101
.
C. On the UIM-SAN-FCIP,
check that all shared storage
LUNs are displayed in the disk
list. Perform step 1 of
“Install
CVFS client software on the
UIM-SAN-FCIP” on page 97
.
One or more RAID-3
LUNs are not displayed in
the connected devices list. Recheck all Fibre Channel
connections. Also, check that other
devices on the SAN have access to
the RAID-3 LUNs. If not, refer to
MAN troubleshooting information in
the MAN Instruction Manual,
otherwise, refer to
“Grass Valley
Product Support” on page 10 .