SMA WEBBOX-BT-20 Installation - Manual (Page 49)

SMA Solar Technology AG Troubleshooting
Installation Manual SWebBox20-IA-en-12 49
5 Parameters cannot
be edited. You do not possess the
necessary rights for the
parameter. • Change the user group.
You have an inverter with
upgraded SMA Bluetooth
Piggy-Back with a firmware
version lower than
02.00.00.R. The configuration of parameters and the
graphical presentation of monthly and
annual energy values are not supported.
• Update the firmware of the
Bluetooth Piggy-Back using
Sunny Explorer.
6 Windows does not
display the LAN
connection. The network card device
driver (Ethernet card) is not
installed. • Check the installation of the network
adaptor in the Windows device
manager and re-install the device
driver.
The computer network card
is faulty. • Replace the faulty network card with
a new network card.
7 Fault in the user
interface display. JavaScript is not enabled. • Enable JavaScript in your Internet
browser.
No. Problem Cause Remedy