16 contact, Contact – SMA WEBBOX-BT-20 Installation User Manual
Page 60
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Contact
SMA Solar Technology AG
60
SWebBox20-IA-en-12
Installation Manual
16 Contact
If you have technical problems concerning our products, contact the SMA Service Line.
We require the following information in order to provide you with the necessary assistance:
• Sunny WebBox firmware version
• Sunny WebBox serial number and hardware version
• Type of communication interface between Sunny WebBox and the inverters
• Type and serial numbers of the inverters connected to the plant
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de/en
SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E-Mail: [email protected]
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