Warranty repair – Sequential Take 5 Compact Synthesizer User Manual

Page 83

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74 Appendix C: Troubleshooting and Support

Sequential

Warranty Repair

Sequential warrants that the Take 5 will be free from defects in materials

and/or workmanship for 1 year from the date of purchase. Please register

your product online at

www.sequential.com

to establish the date of

purchase. (This is not a requirement for warranty service, but it will help

expedite the process.)

Please contact

[email protected]

to determine the best course of

action for getting your Take 5 repaired. For your own protection, as well

as ours, please do not return any product to Sequential without a return

authorization (RA) number. To issue an RA number, Technical Support

needs:

• Your name

• Your return address

• Your email address

• A phone number where you can be reached

• Your Take 5’s serial number

• The date of purchase and where purchased

If you need to return your instrument for repair, you are responsible for

getting it to Sequential. We highly recommend insuring it and packing in

the original packaging. Damage resulting from shipping a product with

insufficient packaging is not covered by warranty.

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