Document Outline

• SPARC Enterprise M4000/M5000 Servers Service Manual
  • Contents
  • Preface
  • Safety and Tools
    • 1.1 Safety Precautions
    • 1.2 System Precautions
      • 1.2.1 Electrical Safety Precautions
      • 1.2.2 Equipment Rack Safety Precautions
      • 1.2.3 Filler Boards and Filler Panels
      • 1.2.4 Handling Components
  • Fault Isolation
    • 2.1 Determining Which Diagnostics Tools to Use
    • 2.2 Checking the Server and System Configuration
      • 2.2.1 Checking the Hardware Configuration and FRU Status
        • 2.2.1.1 Checking the Hardware Configuration
      • 2.2.2 Checking the Software and Firmware Configuration
        • 2.2.2.1 Checking the Software Configuration
        • 2.2.2.2 Checking the Firmware Configuration
      • 2.2.3 Downloading the Error Log Information
    • 2.3 Operator Panel
    • 2.4 Error Conditions
      • 2.4.1 Predictive Self-Healing Tools
      • 2.4.2 Monitoring Output
      • 2.4.3 Messaging Output
    • 2.5 LED Functions
    • 2.6 Using the Diagnostic Commands
      • 2.6.1 Using the showlogs Command
      • 2.6.2 Using the fmdump Command
        • 2.6.2.1 fmdump -V Command
        • 2.6.2.2 fmdump -e Command
      • 2.6.3 Using the fmadm faulty Command
        • 2.6.3.1 fmadm repair Command
        • 2.6.3.2 fmadm config Command
      • 2.6.4 Using the fmstat Command
    • 2.7 Traditional Oracle Solaris Diagnostic Commands
      • 2.7.1 Using the iostat Command
        • 2.7.1.1 Options
      • 2.7.2 Using the prtdiag Command
        • 2.7.2.1 Options
      • 2.7.3 Using the prtconf Command
        • 2.7.3.1 Options
      • 2.7.4 Using the netstat Command
        • 2.7.4.1 Options
      • 2.7.5 Using the ping Command
        • 2.7.5.1 Options
      • 2.7.6 Using the ps Command
        • 2.7.6.1 Options
      • 2.7.7 Using the prstat Command
        • 2.7.7.1 Options
    • 2.8 Other Issues
      • 2.8.1 Can’t Locate Boot Device
  • Periodic Maintenance
    • 3.1 Tape Drive Unit
      • 3.1.1 Cleaning the Tape Drive Unit
  • FRU Replacement Preparation
    • 4.1 FRU Replacement Method
    • 4.2 Active Replacement
      • 4.2.1 Removing a FRU From a Domain
      • 4.2.2 Removing and Replacing a FRU
      • 4.2.3 Adding a FRU Into a Domain
      • 4.2.4 Verifying Hardware Operation
    • 4.3 Hot Replacement
      • 4.3.1 Removing and Replacing a FRU
      • 4.3.2 Verifying Hardware Operation
    • 4.4 Cold Replacement (Powering the Server Off and On)
      • 4.4.1 Powering the Server Off Using Software
      • 4.4.2 Powering the Server On Using Software
      • 4.4.3 Powering the Server Off Manually
      • 4.4.4 Powering the Server On Manually
      • 4.4.5 Verifying Hardware Operation
  • Internal Components Access
    • 5.1 Sliding the Server In and Out to the Fan Stop
      • 5.1.1 Sliding the Server Out of the Equipment Rack
      • 5.1.2 Sliding the Server Into the Equipment Rack
    • 5.2 Top Cover Remove and Replace
      • 5.2.1 Removing the Top Cover
      • 5.2.2 Replacing the Top Cover
    • 5.3 Fan Cover Remove and Replace
      • 5.3.1 Removing the Fan Cover
      • 5.3.2 Replacing the Fan Cover
  • Storage Devices Replacement
    • 6.1 Hard Disk Drive Replacement
      • 6.1.1 Accessing the Hard Disk Drive
      • 6.1.2 Removing the Hard Disk Drive
      • 6.1.3 Installing the Hard Disk Drive
      • 6.1.4 Securing the Server
      • 6.1.5 Accessing the Hard Disk Drive Backplane of the M4000 Server
      • 6.1.6 Removing the Hard Disk Drive Backplane of the M4000 Server
      • 6.1.7 Installing the Hard Disk Drive Backplane of the M4000 Server
      • 6.1.8 Securing the Server
      • 6.1.9 Accessing the Hard Disk Drive Backplane of the M5000 Server
      • 6.1.10 Removing the Hard Disk Drive Backplane of the M5000 Server
      • 6.1.11 Installing the Hard Disk Drive Backplane of the M5000 Server
      • 6.1.12 Securing the Server
    • 6.2 CD-RW/DVD-RW Drive Unit (DVDU) Replacement
      • 6.2.1 Identifying the Type of CD-RW/DVD-RW Drive Unit
      • 6.2.2 Accessing the CD-RW/DVD-RW Drive Unit
      • 6.2.3 Removing the CD-RW/DVD-RW Drive Unit
      • 6.2.4 Installing the CD-RW/DVD-RW Drive Unit
      • 6.2.5 Securing the Server
      • 6.2.6 Accessing the CD-RW/DVD-RW Drive Backplane of the M4000 Server
      • 6.2.7 Removing the CD-RW/DVD-RW Drive Backplane of the M4000 Server
      • 6.2.8 Installing the CD-RW/DVD-RW Drive Backplane of the M4000 Server
      • 6.2.9 Securing the Server
      • 6.2.10 Accessing the CD-RW/DVD-RW Drive Backplane of the M5000 Server
      • 6.2.11 Removing the CD-RW/DVD-RW Drive Backplane of the M5000 Server
      • 6.2.12 Installing the CD-RW/DVD-RW Drive Backplane of the M5000 Server
      • 6.2.13 Securing the Server
    • 6.3 Tape Drive Unit Replacement
      • 6.3.1 Accessing the Tape Drive Unit
      • 6.3.2 Removing the Tape Drive Unit
      • 6.3.3 Installing the Tape Drive Unit
      • 6.3.4 Securing the Server
      • 6.3.5 Accessing the Tape Drive Backplane of the M4000 Server
      • 6.3.6 Removing the Tape Drive Backplane of the M4000 Server
      • 6.3.7 Installing the Tape Drive Backplane of the M4000 Server
      • 6.3.8 Securing the Server
      • 6.3.9 Accessing the Tape Drive Backplane of the M5000 Server
      • 6.3.10 Removing the Tape Drive Backplane of the M5000 Server
      • 6.3.11 Installing the Tape Drive Backplane of the M5000 Server
      • 6.3.12 Securing the Server
  • Power Systems Replacement
    • 7.1 Power Supply Unit Replacement
      • 7.1.1 Accessing the Power Supply Unit
      • 7.1.2 Removing the Power Supply Unit
      • 7.1.3 Installing the Power Supply Unit
      • 7.1.4 Securing the Server
  • I/O Unit Replacement
    • 8.1 PCI Cassette Replacement
      • 8.1.1 Accessing the PCI Cassette
      • 8.1.2 Removing the PCI Cassette
      • 8.1.3 Installing the PCI Cassette
      • 8.1.4 Securing the Server
    • 8.2 PCI Card Replacement
      • 8.2.1 Removing the PCI Card
      • 8.2.2 Installing the PCI Card
    • 8.3 I/O Unit Replacement
      • 8.3.1 Accessing the I/O Unit
      • 8.3.2 Removing the I/O Unit
      • 8.3.3 Installing the I/O Unit
      • 8.3.4 Securing the Server
    • 8.4 I/O Unit DC-DC Converter Replacement
      • 8.4.1 Accessing the I/O Unit DC-DC Converter (DDC_A#0 or DDC_B#0)
      • 8.4.2 Removing the I/O Unit DC-DC Converter (DDC_A #0 or DDC_B #0)
      • 8.4.3 Installing the I/O Unit DC-DC Converter (DDC_A #0 or DDC_B #0)
      • 8.4.4 Securing the Server
      • 8.4.5 Accessing the I/O Unit DC-DC Converter Riser
      • 8.4.6 Removing the I/O Unit DC-DC Converter Riser
      • 8.4.7 Replacing the I/O Unit DC-DC Converter Riser
      • 8.4.8 Securing the Server
  • XSCF Unit Replacement
    • 9.1 XSCF Unit Replacement
      • 9.1.1 Accessing the XSCF Unit
      • 9.1.2 Removing the XSCF Unit
      • 9.1.3 Installing the XSCF Unit
      • 9.1.4 Securing the Server
  • Fan Modules Replacement
    • 10.1 Fan Module Replacement
      • 10.1.1 Accessing the 60-mm Fan Module
      • 10.1.2 Removing the 60-mm Fan Module
      • 10.1.3 Installing the 60-mm Fan Module
      • 10.1.4 Securing the Server
      • 10.1.5 Accessing the 172-mm Fan Module
      • 10.1.6 Removing the 172-mm Fan Module
      • 10.1.7 Installing the 172-mm Fan Module
      • 10.1.8 Securing the Server
      • 10.1.9 Accessing the 60-mm Fan Backplane
      • 10.1.10 Removing the 60-mm Fan Backplane
      • 10.1.11 Installing the 60-mm Fan Backplane
      • 10.1.12 Securing the Server
      • 10.1.13 Accessing the SPARC Enterprise M4000 172-mm Fan Backplane
      • 10.1.14 Removing the SPARC Enterprise M4000 172-mm Fan Backplane
      • 10.1.15 Installing the M4000 Server 172-mm Fan Backplane
      • 10.1.16 Securing the Server
      • 10.1.17 Accessing the M5000 Server 172-mm Fan Backplane
      • 10.1.18 Removing the M5000 Server 172-mm Fan Backplane
      • 10.1.19 Installing the M5000 Server 172-mm Fan Backplane
      • 10.1.20 Securing the Server
  • Memory Board Replacement
    • 11.1 Memory Board Replacement
      • 11.1.1 Accessing the Memory Board
      • 11.1.2 Removing the Memory Board
      • 11.1.3 Installing the Memory Board
      • 11.1.4 Securing the Server
    • 11.2 DIMM Replacement
      • 11.2.1 Confirmation of DIMM Information
      • 11.2.2 Memory Installation Configuration Rules
      • 11.2.3 Installing Memory:
      • 11.2.4 Accessing the DIMMs
      • 11.2.5 Removing the DIMMs
      • 11.2.6 Installing the DIMMs
      • 11.2.7 Securing the Server
  • CPU Module Replacement
    • 12.1 CPU Module Replacement
      • 12.1.1 Accessing the CPU Module
      • 12.1.2 Removing the CPU Module
      • 12.1.3 Installing the CPU Module
      • 12.1.4 Securing the Server
    • 12.2 CPU Upgrade
      • 12.2.1 SPARC64 VII/SPARC64 VII+ CPU Modules Added to a New Domain
        • Adding a SPARC64 VII/SPARC64 VII+ CPU Module to a New Domain
      • 12.2.2 SPARC64 VII/SPARC64 VII+ Processors Added to an Existing Domain
        • Preparing to Add SPARC64 VII/SPARC64 VII+ Processors to an Existing Domain
      • Adding a SPARC64 VII/SPARC64 VII+ CPU Module to a Domain Configured With SPARC64 VI
      • 12.2.3 Upgrading a SPARC64 VI CPU Module to SPARC64 VII/SPARC64 VII+ on an Existing Domain
  • Motherboard Unit Replacement
    • 13.1 Motherboard Unit Replacement
      • 13.1.1 Accessing the M4000 Server Motherboard Unit
      • 13.1.2 Removing the M4000 Server Motherboard Unit
      • 13.1.3 Installing the M4000 Server Motherboard Unit
      • 13.1.4 Securing the Server
      • 13.1.5 Accessing the M5000 Server Motherboard Unit
      • 13.1.6 Removing the M5000 Server Motherboard Unit
      • 13.1.7 Installing the M5000 Server Motherboard Unit
      • 13.1.8 Securing the Server
    • 13.2 DC-DC Converter Replacement
      • 13.2.1 Accessing the M4000 Server DC-DC Converter
      • 13.2.2 Removing the M4000 Server DC-DC Converter
      • 13.2.3 Installing the M4000 Server DC-DC Converter
      • 13.2.4 Securing the Server
      • 13.2.5 Accessing the M5000 Server DC-DC Converter
      • 13.2.6 Removing the M5000 Server DC-DC Converter
      • 13.2.7 Installing the M5000 Server DC-DC Converter
      • 13.2.8 Securing the Server
    • 13.3 Motherboard Unit Upgrade
      • 13.3.1 Notes on Upgrading
      • 13.3.2 Replacing a Motherboard Unit as an Upgrade in an Existing Domain
  • Backplane Unit Replacement
    • 14.1 Backplane Unit Replacement
      • 14.1.1 Accessing the M4000 Server Backplane Unit
      • 14.1.2 Removing the M4000 Server Backplane Unit
      • 14.1.3 Installing the M4000 Server Backplane Unit
      • 14.1.4 Securing the Server
      • 14.1.5 Accessing the M5000 Server Backplane Unit
      • 14.1.6 Removing the M5000 Server Backplane Unit
      • 14.1.7 Installing the M5000 Server Backplane Unit
      • 14.1.8 Securing the Server
  • Operator Panel Replacement
    • 15.1 Operator Panel Replacement
    • 15.2 Accessing the Operator Panel
      • 15.2.1 Removing the Operator Panel
      • 15.2.2 Installing the Operator Panel
      • 15.2.3 Securing the Server
  • Components List
  • Rules for System Configuration
    • B.1 Server Configuration
  • FRU List
    • C.1 Server Overview
    • C.2 System Boards
      • C.2.1 Motherboard Unit
      • C.2.2 CPU Module
      • C.2.3 Memory Board
    • C.3 Backplane Unit
    • C.4 I/O Unit
    • C.5 Power
    • C.6 FAN Module
    • C.7 eXtended System Control Facility Unit
    • C.8 Drives
      • C.8.1 Hard Disk Drive
      • C.8.2 CD-RW/DVD-RW Drive Unit (DVDU)
      • C.8.3 Tape Drive Unit (TAPEU)
  • External Interface Specifications
    • D.1 Serial Port
    • D.2 UPC (UPS Control) Port
    • D.3 USB Port
    • D.4 Connection Diagram for Serial Cable
  • UPS Controller
    • E.1 Overview
    • E.2 Signal Cables
    • E.3 Signal Line Configuration
    • E.4 Power Supply Conditions
      • E.4.1 Input circuit
      • E.4.2 Output circuit
    • E.5 UPS Cable
    • E.6 UPC Connector
  • Air Filters
    • F.1 M4000 and M5000 Servers Air Filter
      • F.1.1 Command Operations Procedures
    • F.2 Air Filter Installation for the M4000 Server
      • F.2.1 Removing the Air Filter From the M4000 Server
    • F.3 Air Filter Installation for the M5000 Server
      • F.3.1 Removing the Air Filter from the M5000 Server
      • F.3.2 Servicing the Air Filter
  • Abbreviations
  • Index