Motorola SSETM 5000 - Manual (Page 207)

Appendix B Replacement Parts Ordering
B.1 Basic Ordering Information
When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model
number in which the part is used.
B.2 Transceiver Board and VOCON Board Ordering Information
When ordering a replacement transceiver board or VOCON board, refer to the applicable model
chart in the front of this manual, read the transceiver board or VOCON board note, and include the
proper information with your order.
B.3 Motorola Online
Motorola Online users can access our online catalog at
https://www.motorola.com/businessonline
To register for online access:
• Domestic customers: please call 800-814-0601 (U.S. and Canada).
• International customers: please go to https://www.motorola.com/businessonline and click on
“Sign Up Now.”
B.4 Mail Orders
Send written orders to the following addresses:
B.5 Telephone Orders
Radio Products and Services Division*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (International Orders)
United States and Canada Orders
(except for U.S. Federal
Government orders):
Motorola Inc.
Radio Products and
Services Division*
Attention: Order Processing
2200 Galvin Drive
Elgin, IL 60123
U.S.A.
U.S. Federal Government Orders:
Motorola Inc.
U.S. Federal Government
Markets Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD 21076
U.S.A.
International Orders:
Motorola Inc.
Radio Products and
Services Division*
Attention: International
Order Processing
2200 Galvin Drive
Elgin, IL 60123
U.S.A.