Spe cif ic atio n and tr ou ble shoo ting – Panasonic KX-HGW600 User Manual

Page 143

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Operating Instructions

[For assistance, please call: 1-800-272-7033]

143

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About Network Camera Setup

Problem

Cause and Remedy

You cannot view the manually
registered Network Camera.

• To set up your Network Camera manually, please

set up the Screen Assignment (

Page 77) window

and Port Forwarding (

Page 94)/NAT (IP

unnumbered) (

Page 96) window for the IP

address of the Network Camera.

• If you restart the manually registered Network

Camera, the setting may be changed by the
Automatic Setup function. Check Do Not Use on
the Setup Page of the KX-HGW600 ([Optional
Setup]

DHCP) or clear Enable check box on the

Network window of Network Camera
([Network]

1. Network Configuration from the

Setup Program).

You cannot access the
Camera Portal page and
Setup Page from the WAN
side.

• The network traffic may not be smooth. Wait for a

while and try again.

• Make sure the WAN indicator lights green. If it is off,

check the connections on the WAN.

• When you use the proxy server setting, setup of

your web browser may be needed to access the
Setup Page. For more information, please refer to
Page 126 and check your setting.

• JavaScript is used on the Setup Page. If JavaScript

is invalid on the setup of the web browser, access
the Setup Page after enabling JavaScript.
Click [Tools menu]

[Internet Options]

[Security tab]

[Custom Level]

check

[Enable] in “Active Scripting” of JavaScript.

• If you check Restricted Access on the Setup Page

of the KX-HGW600 ([Camera Setup]

[Access

Control] window), check None or Administrator
Only
.

• Packet Filtering function may prevent you from

accessing the Camera Portal page. Enter the
appropriate settings checking Packet Filtering Log
information.

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