Telect MIX 56 - Manual (Page 117)

122188-10 A0 Telect, Inc. 6-1
6
Service
I
N
C
ASE
O
F
D
IFFICULTY
Recheck your installation and your software settings. If you want help,
contact Telect technical support:
By e-mail: [email protected]
By phone: 888-821-4856 or 509-921-6161
I
N
-W
ARRANTY
S
ERVICE
Contact your Telect equipment distributor, or call a Telect Customer Ser-
vice Representative:
1-800-551-4567
1-509-926-6000
Telect will repair or replace defective products within the limits of the war-
ranty. See “Repacking for Shipment” on the next page.
NOTE
Call a Customer Service Representative for a Return Material Authoriza-
tion (RMA) before returning any equipment.
O
UT
-O
F
-W
ARRANTY
S
ERVICE
The procedure for out-of-warranty service is the same as for in-warranty
service, except that Telect charges a processing fee, and you must submit a
Purchase Order along with a Return Material Authorization (RMA) before