Tektronix K1297-G20 - Manual (Page 3)

WARRANTY
Tektronix warrants that this product will be free from defects in materials and workmanship for a
period of one (1) year from the date of shipment. If any such product proves defective during this
warranty period, Tektronix, at its option, either will repair the defective product without charge
for parts and labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect
before the expiration of the warranty period and make suitable arrangements for the performance
of service. Customer shall be responsible for packaging and shipping the defective product to the
service center designated by Tektronix, with shipping charges prepaid. Tektronix shall pay for the
return of the product to Customer if the shipment is to a location within the country in which the
Tektronix service center is located. Customer shall be responsible for paying all shipping charges,
duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service
under this warranty a) to repair damage resulting from attempts by personnel other than Tektronix
representatives to install, repair or service the product; b) to repair damage resulting from
improper use or connection to incompatible equipment; c) to repair any damage or malfunction
caused by the use of non–Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the
time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE LISTED
PRODUCTS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED.
TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX’
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH
OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE
FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE
NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.