Section 8—troubleshooting guide, Troubleshooting – Activeforever Invacare SOLO2 Portable Oxygen Concentrator User Manual

Page 35

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SECTION 8—TROUBLESHOOTING GUIDE

Part No 1156872

35

Invacare SOLO

2

SECTION 8—TROUBLESHOOTING
GUIDE

NOTE: In all cases, if the situation continues, change to another 

source of oxygen and contact your equipment provider.

Troubleshooting

TRANSPORTABLE OXYGEN CONCENTRATOR DOES NOT TURN ON,
OR DOES NOT STAY ON

SYMPTOM

PROBABLE CAUSE

SOLUTION

Concentrator does
not operate when
On/Off button
pressed

OR

LCD and front panel
lights DO NOT
illuminate upon
start-up

OR

All LCD and front
panel lights go dark.

On/Off button was not held
down long enough.

Try to power up the unit
again while continuing to
press the On/Off button until
the front panel lights and
LCD begin to illuminate. This
takes typically 2-3 seconds.

Battery is discharged (or
improperly connected to the
unit).

Ensure the battery module is
completely inserted.
Connect transportable
oxygen concentrator to
either AC or DC power and
retry.

Battery pack has performed a
self-protect shutdown when
there was no External Power.

Wait one minute and retry.
Change to an alternate
battery pack.

GREEN INDICATOR DOES NOT BLINK WITH EACH BREATH

SYMPTOM

PROBABLE CAUSE

SOLUTION

No Breath Detect
indicator

Unit is set for Continuous Flow
operation.

No action required. Breath
Detect Indicator is for Pulse
Mode only

NO EXTERNAL POWER SYMBOL SHOWN ON STANDBY SCREEN

SYMPTOM

PROBABLE CAUSE

SOLUTION

With AC or DC
power plugged into
the unit, no external
power icon is
displayed.

Power source is no good, or
there is a loose connection.

Try another power outlet
and check connections to
unit.

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