Fluid Components International Quality Assurance Manual User Manual
Page 2
DOCUMENT NUMBER
07QA070003
SUBJECT
Quality Manual
CAGE CODE
64818
DATE
10-8-2012
SECTION
-
PAGE
ii
CURRENT
REVISION
L
COMMITMENT TO QUALITY
FLUID COMPONENTS INTERNATIONAL LLC will hire experienced personnel, continually
train them, and clearly define their responsibilities in order to provide the highest level of quality
products and services to the wide variety of markets and industries that we support. All
employees will be responsible for quality and are expected to participate in continuous quality
improvement functions so that industry standards will be met or exceeded. Employees will also
be expected to take initiative in continuously improving processes and in their own self-
development skills. Employees will be provided the tools, instructions, and authority to act in
the best interest of the company with regard to the quality of our products and or service. The
Quality Assurance and Quality Control organizations will function as a catalyst to establish
informational quality needs, compliance standards, mutual improvement targets, process
changes, and overall quality focus. These organizations will demonstrate continuous
communications and collaboration with all operational departments.
The Quality Assurance organization is chartered with defining and enforcing the standards that
are specific to the various industries that we service. Quality Assurance shall either integrate or
isolate those requirements so that we efficiently meet all industry specific quality expectations.
The Quality Manual that follows shall be used as an internal baseline for quality processes. The
Manual will serve as a standard for which we will compare our performance. The Manual will
be a living document and will be regularly updated with improvements and changes that are
necessary to meet the evolving business environment. The Manual will additionally reflect our
commitment of quality to our customer base and will be readily available for review and
recommendations.
The President