Fluid Components International Quality Assurance Manual - Manual (Page 39)

DOCUMENT NUMBER
07QA070003
SUBJECT
Quality Manual
CAGE CODE
64818
Date
10-8-2012
SECTION
1
PAGE
17
CURRENT
REVISION
L
eliminate detected nonconformities and their causes. Follow-up activities shall
include the verification of the actions taken and the reporting of verification
results.
8.2.3 MEASUREMENT AND MONITORING OF PROCESSES
FCI applies suitable methods for monitoring and, where applicable, measurement
of the quality management system processes. These methods shall demonstrate
the ability of the processes to achieve planned results. When planned results are
not achieved, correction and corrective action is taken, as appropriate.
8.2.4 MEASUREMENT AND MONITORING OF PRODUCT
FCI measures and monitors the characteristics of the product to verify that
product requirements have been met. This is carried out at appropriate stages of
the product realization process in accordance with planned arrangements.
Evidence of conformity with the acceptance criteria is maintained. Records
indicate the person(s) authorizing release of product for delivery to the customer.
The release of product and delivery of service to the customer shall not proceed
until the planned arrangements have been satisfactorily completed, unless
otherwise approved by a relevant authority and, where applicable, by the
customer.
8.3 CONTROL OF NONCONFORMING PRODUCT
FCI ensures that product which does not conform to requirements is identified and
controlled to prevent unintended use or delivery. A documented procedure shall
be established to define the controls and related responsibilities and authorities for
dealing with nonconforming product.
Where applicable, FCI deals with nonconforming product by one or more of the
following ways:
a) By taking action to eliminate the detected nonconformity,
b) By authorizing its use, release or acceptance under concession by a relevant
authority and, where applicable, by the customer,
c) By taking action to preclude its original intended use or application.
d) By taking action appropriate to the effects, or potential effects, of the
nonconformity when nonconforming product is detected after delivery or
use has started;