Fluid Components International Quality Assurance Manual User Manual

Page 72

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DOCUMENT NUMBER

07QA070003

SUBJECT

Quality Manual

CAGE CODE

64818

RELEASE DATE

10-8-2012

SECTION

2

PAGE

31

CURRENT
REVISION

L

The documented procedure for corrective action is established to define
requirements for:

a)

Reviewing nonconformities (including customer complaints),

b)

Determining the causes of nonconformity,

c)

Evaluating the need for action to ensure that nonconformities do not recur,

d)

Determining and implementing the action needed,

e)

Records of the results of action taken,

f)

Reviewing the effectiveness of the corrective action taken,

g)

Flow down of the corrective action requirement to a supplier, when it is
determined that the supplier is responsible for the nonconformity

h)

Specific actions where timely and/or effective corrective actions are not
achieved,

i)

Determining if additional nonconforming product exists based on the causes
of the nonconformities and taking further action when required,

j)

Addressing any in-service problem involving design changes,

k)

Determining if any changes to the instructions for Continued Airworthiness
are necessary, and

l)

Initiating corrective action for products or articles that have been released
and do not conform to the applicable design data or quality system
requirements.

For FAA-PMA parts FCI utilizes Failure Analysis Reports (FAR's) for each
returned part. Completed FAR's are analyzed to determine if there are any trends
in part defects, design defects, malfunctions, failures or conformance to
requirements. Corrective Action is then initiated using Discrepancy Reports,
Corrective and Preventative Action Reports or other tools. As part of the
corrective action, Continued Airworthiness is considered.

8.5.3 PREVENTIVE ACTION

FCI determines action to eliminate the causes of potential nonconformities in
order to prevent their occurrence. Preventive actions taken are appropriate to the
effects of the potential problems.

The documented procedure for preventive action defines requirements for:

a)

Determining potential nonconformities and their causes,

b)

Evaluating the need for action to prevent occurrence of nonconformities,

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