Triton FT5000XP PC-BASED ATMS User Manual - Manual (Page 14)

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M
ODEL
RL/FT5000 XP U
SER
M
ANUAL
Q
UESTIONS ON
O
PERATION OF
E
QUIPMENT
Technical support is available to owners of Triton equipment and to qualified
service personnel. When calling for help with the configuration or operation of
a Triton product, the caller must provide either positive identification as a ser-
vice technician or the serial number of a Triton terminal. Technical support is
provided during normal business hours for the life of the product.
When calling for help with an operational problem, please have available infor-
mation pertaining to the nature of the trouble. This includes the type of equip-
ment, examples of what is or is not happening, and the name of the processor
that supports your terminal.
All questions pertaining to the settlement of accounts, transaction inquiries,
and fund status must be directed to the processor. Triton does not have access
to the information needed to answer questions relating to specific transactions.
C
ONTACT
I
NFORMATION
Triton Systems of Delaware, Inc.
522 East Railroad Street
Long Beach, MS 39560
S
ALES
:
1 (800) 367-7191
1 (228) 868-1317
1 (228) 868-0437 (Fax)
S
ERVICE
:
1 (800) 259-6672 (Technical Support)
1 (228) 575-3229 Fax (Technical Support)
1 (228) 868-0859 Fax (Parts)