Triton FT5000XP PC-BASED ATMS User Manual - Manual (Page 38)

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M
ODEL
RL/FT5000 XP U
SER
M
ANUAL
I
NTRODUCTION
The purpose of this section of the
manual is to describe the procedures for:
(1) removing and replacing note cas-
settes, (2) loading cassettes, and (3) re-
moving and replacing the reject notes
(as applicable). Information concerning
note handling and quality issues are ex-
plained where appropriate.
D
ISPENSING
M
ECHANISM
The RL/FT XP -series ATMs use an NMD-
100, friction-feed dispensing mechanism
to store and deliver notes and other me-
dia to the customer. The mechanism is
located in the lower security container
of the unit. It holds multiple cassettes
and a single reject cassette. The note
capacity for the cassettes is approxi-
mately 2750.
The dispensing mechanism delivers the
appropriate number of notes from the
note cassettes to fulfill the customer’s
withdrawal request. The purpose of the
reject cassette is to accept and hold
notes that have been transferred from
the note cassettes but not dispensed.
Some situations that could cause the
mechanism to reject notes are:
Multiple notes stuck together
Note width too short or long
Notes skewed in feed path
Notes too close together in
feed path
Notes not claimed by customer
(after a preset timeout the mecha-
nism will retract the notes and
send them to the reject cassette).
The mechanism is able to reject single
notes or bundles. A bundle reject oc-
curs when more than one note is re-
jected at the same time. There are two
compartments within the reject cas-
sette to keep notes in these two cat-
egories separated. The top compart-
ment within the cassette can hold a
maximum of 250 bundle-notes; the
lower compartment can hold up to 100
single-note rejects.
IMPORTANT! The first time the dis-
penser is set up, or if a new note cas-
sette is installed, the mechanism will
enter a learning mode, during which it
will reject 7-15 notes as it learns the
thickness of the currency or other me-
dia. With multiple cassettes installed,
the number of test rejects could al-
most fill the single-note compartment
of the reject cassette. In such cases, it
is recommended that you remove any
rejected notes from the unit before
placing the ATM back into service.
N
OTE
C
ONDITION
The number of rejects can be directly
influenced by the technique used to
load the cassettes and the quality of
the currency. Notes loaded into the
mechanism cassettes must be in “fit”
condition if a high level of perfor-
mance (low reject and failure rate) is
expected from the unit. “Fit” notes
are defined as those that do not pos-
sess any of the defects listed here:
**CAUTION**
DO NOT RECYCLE REJECTED
NOTES INTO A CASSETTE!
Doing so could cause more rejects
and/or currency jams.