BT VP1000 User Manual

Page 50

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Section 7 – Troubleshooting

BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

FAQ

RECEIVING YOUR BT HOME MONITOR

I have just purchased / received my BT Home
Monitor and a part of the equipment is missing.

Call BT on 0800 587 8877 and we will assist with
whatever elements are missing. If necessary, we
may provide you with a new complete kit.

I have purchased / installed my BT Home
Monitor and have decided I would like to add
another sensor.

It is easy to add additional accessories,
even after you have already installed the basic
components. Call BT on 0800 587 8877 to
discuss your options.

INSTALLING YOUR BT HOME MONITOR

What is the best way to set up my system?
Where should I put my Control Panel and
the Sensors?

We recommend that you take some time in
advance to think about the placement of your
Control Panel and Sensors.

The best position to site your BT Home Monitor
Control Panel is usually by your main entry / exit
point, or in a hallway or another central position
in your home. Your Control Panel must be
plugged into a power socket and a telephone
socket. This may dictate where it is located.

Note that the alarm is pre-programmed with
default settings, allowing you a pre-determined
amount of time to enter (45 seconds) and leave
(60 seconds) your property before the alarm
sounds. If the Control Panel is not near your
front door you can either change the default
setting to give you more time to leave your
home, or alternatively use the Keyfob or Keypad
(sold separately) to turn the system on and off.

Placement of the Control Panel out of view does
enhance the security of the system, ensuring
intruders cannot easily locate and damage it.

Lastly, think about where you want to place the
Sensors, for maximum effect. Sensors should be
located in areas that you consider that a potential
intruder could access. Doors and windows can
be protected using a Magnetic Contact and larger
areas should be protected using Movement
Detectors.

Infrared Movement Detectors are best placed in
rooms most vulnerable to threat, or passageways
where people must walk to get to other rooms.

How many Sensors / Detectors can the BT
Home Monitor support?

Up to 28 wireless sensors and detectors can
be monitored by the system. Your BT Home
Monitor VP1000 comes with a Magnetic Contact
and two Movement Detectors so a further 25
sensors can be added.

What allowances do I need to make for my pets?

The pet tolerant function means that pets up to
36kg (80lb) will not trigger an alert message, as
long as they remain below 1m (3"). This means
that Movement Detectors should not be fitted
close to furniture or other objects that animals
can climb, including staircases. Pet tolerance
also decreases the closer the movement is to
the detector.

If you have pets, it is important to consider if
they will be allowed free access through the
rooms. Don't forget the height restrictions, as a
large dog could set off the alarm by jumping onto
a piece of furniture, causing it to move above
1m from the floor.

What wireless range should I expect from
Sensors?

Range will vary dependant on the type of
building. However, in open space, Sensors should
be capable of signalling up to 30 m from the
Control Panel.

How do I affix my Sensors?

BT has provided adhesive tape and screws for
the purpose of securely mounting these items.
Please see the User Guide for more information
about mounting the wireless Sensors.

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