Allworx Allworx User Manual
Page 27
Allworx Interact and Interact Professional Version 1.1
Toll Free 1 866 ALLWORX * 585 421 3850
Page 19
www.allworx.com
Revised: 8/4/14
3.
Highlight and copy the URL from the browser window. For example: Sales Force
application Advanced Search using phone number. www.salesforce.com/search/
SearchResults?searchType=2&str=5854210000&search=Search&sen=0.
4.
Navigate to the Allworx Interact 1.1 Professional application and paste the URL in the
Command to execute field by typing Ctrl + v.
5.
Substitute the macro information (phone number in this example) by highlighting the
information within the pasted URL, locate the Macros line, and click the drop-down arrow
to select the correct macro key. Click Insert to replace the highlighted portion of the URL
with the macro.
6.
Repeat step 5 for each additional macro substitution within the same URL.
7.
Update or verify the remaining options with the External Program Link feature.
8.
Select Apply, and then OK to save the changes.
Feature
Description
Command to execute
Enter the URL or command line executable.
• Automatically appends CALLNUM to the end of an API string with no macros.
• Only inserts COMPANY when the CALLNUM finds a matching contact in the personal
contacts and the matching contact has a company assigned.
• Only inserts DNISNUM and DNISNAME when values are available, otherwise the
application inserts a blank.
Macros
Shortcuts to include in the command line executable. Options:
Click the drop-down arrow and select an option. Click Insert to add to the Command to
execute section. Options include:
• %CALLNUM% (phone number of the caller)
• %CALLNAME% (name of the caller)
• %DNISNUM% (DNIS number of the caller)
• %DNISNAME% (DNIS name of the caller)
• %COMPANY% (company name of the caller)
Type of command
Select the command type. Options:
• URL
• CMD shell
Prepend home area
code to local numbers.
Enter the home area code.