Allworx Allworx - Manual (Page 39)

Allworx Interact and Interact Professional Version 1.1
Toll Free 1 866 ALLWORX * 585 421 3850 Page 31
www.allworx.com
Revised: 8/4/14
9.6 Place a Call
Right-click on a Contact listing.
• Dial - places a call to the listing. If the contact has more than one available phone
number, a drop-down menu displays. Select the phone number to place a call.
• Intercom - places an Intercom call to the listing.
9.7 Business and Personal Contacts
The Allworx Interact Professional application accesses the business directory and the Outlook
application for business and personal contacts, respectively. The Allworx Interact Professional
application does not add new or update Outlook contacts, but the personal contacts refresh at
each application start up. The larger the number of contacts to load from the Outlook
application, the longer the Allworx Interact Professional application takes to load the contacts.
Hovering over a directory contact displays a pop-up window that includes the caller ID name
and number, current status, and presence. If the Allworx directory contact is on an active call,
hovering also includes the call duration. Hovering over a personal contact displays a pop-up
window that includes the caller ID name and number as well as the company name, if available.
To specify the primary number of a personal contact:
1. Right-click the Contact listing. Select Details... from the drop-down list.
2. Locate the contact phone number, and click the drop-down arrow. Select one of the
available phone numbers. Click Done to save the changes.
9.8 Search
When selecting a search preference, it is still active after closing and reopening the Allworx
Interact Professional application.
To search within the Contacts window:
1. (optional) Click the drop-down arrow next to the magnifying glass. Select the Search
Preference from the list.
• All Fields (Default) - display all listings with any field matching the search criteria.
• Full name - display the Caller ID names matching the search criteria.
• First name - display the Caller ID first names matching the search criteria.
• Last Name - display the Caller ID last names matching the search criteria.