Allworx Allworx - Manual (Page 34)

Allworx Interact and Interact Professional Version 1.1
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www.allworx.com
Revised: 8/4/14
7.4 Park a Call
Click the Parked Calls window to view the status listing of each parked call. The status listing
provides: Parking Orbit number, wait duration, Caller ID name and number.
To park a call in the Allworx Interact Professional edition:
Drag an drop the call listing in the Current Calls window to the Parked Calls window. Or,
1. Locate the Current Calls Window, and then the current phone call.
2. Click the More drop-down arrow, and select Park from the drop-down list.
To return to the call, click Retrieve or double-click the listing.
7.5 Conference Call
To conference call in the Allworx Interact Professional edition:
1. Place the active call on hold.
2. Place or receive a second call, the Current Calls window displays both calls.
3. Click the More drop-down arrow, and select Conference from the drop-down list to join
all callers. This connects both calls to a single, active call. The display shows both calls
as in conference
.
Placing a call on hold temporarily removes the caller from the conference. To rejoin the
conference, repeat steps 3 and 4.
If the user initiating the conference call hangs up with the handset, the conference call
ends. Users can click the End Call button to disconnect one of the parties, if necessary.
If one party hangs up, that segment drops.
Close Window Icon
Parking Orbit Number
Caller ID Name and
Number
Park Call Duration
Retrieve Button
Pin Icon