1 introduction, Introduction – Allworx Allworx User Manual
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Allworx Interact and Interact Professional Version 1.1
Toll Free 1 866 ALLWORX * 585 421 3850
Page 1
www.allworx.com
Revised: 8/4/14
1 Introduction
The Allworx Interact application enables users to control a handset with convenient access to
call history and contacts from the Allworx directory. The Allworx Interact application also
accesses personal directory contacts from the user’s Microsoft
®
Outlook
®
application. The
Allworx Interact application requires Allworx server software 7.5 or later.
•
Allworx Interact - a free edition of the application is available to all Allworx users and
enables users to Answer, Ignore, End, or place calls on Hold.
•
Allworx Interact Professional - a licensed edition of the application that offers all of the
Interact version features as well as Transfer, Park, Conference, and settings features.
Contact the Allworx Server Administrator for an Allworx Interact Professional license
(see the Allworx Server System Administrator’s Guide).
Both Allworx Interact editions provide a user centric view of the Allworx business directory.
Therefore, a user can place a call to another directory contact with multiple handsets without
selecting an individual handset. The application works in conjunction with any Allworx handset
and does not disconnect the call.
In either edition, the Allworx Interact application does not provide voicemail support such as
voicemail indicators or the ability to retrieve a voicemail message.
The Allworx Interact application is compatible with:
•
Windows
®
XP 32-bit SP3
•
Windows XP 64-bit SP2
•
Windows 7 32-bit SP1
•
Windows 7 64-bit SP1
•
Windows 8 32-bit
•
Windows 8 64-bit
•
Windows 8.1 32-bit
•
Windows 8.1 64-bit