Allworx Allworx - Manual (Page 30)

Allworx Interact and Interact Professional Version 1.1
Page 22 Toll Free 1 866 ALLWORX * 585 421 3850
www.allworx.com
Revised: 8/4/14
2. Wait for the tone accompanied by a single ring. The Allworx handset on the receiving end
automatically answers the call (default). Intercom calls to external phone numbers ring as a
normal call. Begin speaking.
To place an Intercom call in the Allworx Interact Professional Edition - Option 2:
1. Locate the Station Appearance, click the Default Line drop-down arrow, and select
Intercom.
2. Double-click a listing in the Contacts or Call History window or use the dial pad. Begin
speaking.
6.3 Answer a Call
To answer a call in the Allworx Interact Edition:
For incoming calls, the application displays the caller ID name/number and the Answer and
Ignore buttons. Click the preferred option:
• Answer: Displays in the current calls window, accepts the call.
• Ignore: Silences ringing and dismisses the dialog for that call.
To answer a call in the Allworx Interact Professional Edition:
For incoming calls, the current calls window opens and auto pins, unless the user already has
the window pinned open. In this case, the incoming call displays in the Current Calls window,
and the window does not close when the call ends. The listing displays the status icon/call
details, caller ID name and number, and the Answer and Ignore buttons. Additionally, the Call
Notification window displays. Click the preferred option:
• Answer: Displays in the current calls pane, accepts the call.
• Ignore: Silences ringing, but user can click the Answer button to retrieve the call.
6.4 End a Call
To end a call in the Allworx Interact Edition:
Click the End Call button in the Interact pop-up.
To end a call in the Allworx Interact Professional Edition:
Locate the Current Calls window, the current phone call, and then click End Call.